Frequently Asked Questions

FAQ About Water Damage Restoration in Raleigh

The best way to know if you need restoration services is to call a certified restoration company to assess the damage.

No. As the homeowner, you have the legal capability of picking whichever restoration company suits your needs.

The best way to be certain if your home is safe after a fire is to have a certified FSRT technician do an inspection for soot and smoke particles throughout the entire house. Soot is carcinogenic and can be harmful.

The first thing to do after the fire has been extinguished is to immediately contact insurance and discuss options (temporary housing, allowances etc. are sometimes approved by insurance)

The best way to know if you need restoration services is to call a certified restoration company to assess the damage.

No. As the homeowner, you have the legal capability of picking whichever restoration company suits your needs.

Soft clogs are the main cause of sewage back ups (Wipes, paper towels etc) when these are flushed it clogs the line and any running water will back up.

In case of sewage back up, stop running water in the home and contact a plumber to clear the line as soon as possible. A call to a mitigation company would be the next step.

Insurance will cover sewage back ups if they are related to a soft clog. Most of the time insurance does not cover hard clogs.

Sewage is considered to be “highly contaminated water” proper clean up is recommended to prevent exposure to:

  • Blood born pathogens
  • Disease/sickness
  • Contamination.

Have More Questions About Our Disaster Restoration Services? We're Happy To Answer Them!

At The Water Damage Pros, we understand how stressful life can get after a fire, that’s why we’re always on call to provide top-notch commercial & residential fire damage restoration in Raleigh and the Triangle. We work quickly to get your home back to it’s original condition quickly, so you can get on with living your normal life. Give us a call at 984-255-0598 or contact us online when you need to schedule fire damage restoration in Raleigh & Beyond. We’re on call 24/7 and the estimate is free.

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